Privacy Policy

At Grosvenor Casino Birmingham, we are committed to maintaining the trust that our users place in us when they share personal data with us. This Privacy Policy explains how we collect, use, and protect your data.

Data CollectionWe collect information from you when you create an account or use certain features on our website. The types of data collected may include:

Your username and password
Email address
Postal code (if provided)
Device ID and IP address for security purposes

Cookies and Data TrackingOur site uses cookies to enable essential functions such as logging in, maintaining your session, or remembering preferences.

Data UseWe use the information we collect from you to provide services that you request. This includes:

Creating an account on our website
Enabling login functionality
Sending email notifications about your account
Collecting user feedback for improving services

Sharing InformationGrosvenor Casino Birmingham may share aggregated, anonymized data with third-party vendors or business partners.

Data Storage and SecurityWe take reasonable measures to ensure the security of your personal information by using encryption technologies and secure servers. However, no transmission over the internet can be 100% guaranteed as completely secure.

Your Rights and ChoicesYou have the right to request access, correction, erasure, restriction, portability, or objection to certain uses of your data. You may do so at any time by contacting our support team via email.

Changes to Our PolicyThis policy is subject to change without notice. When we update this Privacy Policy, we will provide a new version on the website with its effective date and a brief description of changes made since the previous version was published.

Contact UsFor questions about our privacy practices or data protection, please contact us.